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Niall Carson/PA Wire

Ulster Bank the latest to announce branch closures

The bank looks set to close 20 branches across the island of Ireland in the coming weeks.

ULSTER BANK HAS become the latest Irish bank to announce branch closures following on from AIB, National Irish Bank and Permanent TSB in the second half of last year.

The closure was confirmed in a statement which said that “in the region of 20 branches and sub offices on the island of Ireland” will be closed in 2013, according to UTV News.

Further details are expected in the coming weeks but the Irish Bank Officials Association said that it learned of the lender’s plans to shut the branches on a conference call with some staff last month.

The bank currently has 146 branches in the Republic of Ireland and 90 in Northern Ireland. It has been reported that ten branches will close in the North and ten in the South.

Ulster Bank was plagued with problems last year when a technical glitch left an estimated about 600,000 customers without full banking services between 19 June and the start of August.

The glitch is estimated to have cost the bank over €100 million between compensation to customers and other expenses incurred during the summer of last year.

Last year a number of banks based in Ireland announced the closure of branches with Allied Irish Banks (AIB) shutting 44 branches across the country in October.

In total, 67 AIB branches will be shut by this year with about €350 million saved, according the state-owned bank.

In July of last year Permanent TSB named 16 branches across the country that it planned to close while in November National Irish Bank (NIB) shut its 27-branch network across the country as part of its rebranding to Danske Bank.

Read: Ulster Bank fined €1.9 million by Central Bank

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31 Comments
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    Mute Donna Bartley
    Favourite Donna Bartley
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    Jan 3rd 2013, 9:25 PM

    Some of the most polite, understanding staff I ever met (in 3 separate branches)!! In the 5years I’ve banked with them the only problem I’ve ever had was the glitch last year, for which I was very generously compensated! Even after that I’m still glad I bank with them!! They have to be better the cowboys in aib and boi!!!

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    Mute Paul Furey
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    Jan 4th 2013, 9:34 AM

    There’s one in Malahide, beside the airport and in the pavilions in swords. Could never understand that triangle of branches, so one of those will close. I’ve been with them 35 years with no problems, even during the IT glitch.

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    Mute dublinlad72
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    Jan 3rd 2013, 7:25 PM

    I don’t see the need for 140 branches. Their customer base would be 500,000 ish, not all of them active accounts. People either have to embrace online banking or be left in the past. Aren’t cheques going off the market in 2016?

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    Mute Declan McCabe
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    Jan 3rd 2013, 9:10 PM

    Tis the mooted date, because I believe the English set that as their date. Really don’t think they’ll be phased out in 3 years though. Still a huge volume being processed every day.

    17
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    Mute Colm McDonagh
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    Jan 3rd 2013, 11:24 PM

    Not a Paddybank. Reason enough to bank with them. During glitch went in branch and was asked how much I needed. No questions asked. Sound.

    34
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    Mute Danny McLaughlin
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    Jan 3rd 2013, 7:01 PM

    I’m sure that this news will be disappointing for the usual suspects in the comments sections.
    They wanted the banks to fail completely and close all branches.
    Maybe they will be happy with 20?

    34
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    Mute Fighting Irish
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    Jan 3rd 2013, 7:07 PM

    Why dont they close all the branches after what happened last year. i’m glad I’m not one of their customers.

    32
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    Mute Alan Murphy
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    Jan 3rd 2013, 7:10 PM

    Wouldn’t be much use to those of us who are would it?

    143
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    Mute Fighting Irish
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    Jan 3rd 2013, 7:21 PM

    You dont say

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    Mute Simon Barnes
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    Jan 3rd 2013, 9:16 PM

    Ulster Bank. lets see, —- Some of the best savings interest rates with instant access (ie no sneaky stuff) some of the best mortgage rates. No account fee’s, (and they were the first to bring it in) branches open half days on Saturday some of them anyways. Llonger opening hours, not bailed out by the Irish tax payer, and your glad your not one of their customers, because of a computer/technical glitch that could of happened to any bank and still can..
    .
    Wow you must love being punished, who do you bank with IBRC or maybe, AIB who’s fees breach banking rules, and have countlessly scammed customers out of exchange rates and interest . LOL

    219
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    Mute MVM
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    Jan 3rd 2013, 11:54 PM

    I moved to Ulster bank just so any profit they make Isin seen in Ireland to pay bond holders..sign on the dole 190e a week and a couple days work gets 390 vs a full 40h week and come out with less than that…screw this countery

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    Mute LeeKelly
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    Jan 4th 2013, 12:04 AM

    Don’t feed the Trolls.

    15
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    Mute MVM
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    Jan 4th 2013, 9:05 AM

    @ lee,exactly the bond holders ate trolls and should not be fed with our money

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    Mute Ronan Sexton
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    Jan 3rd 2013, 7:52 PM

    Why anybody is still with them after that fiasco is beyond me.

    20
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    Mute Ferghal Sexton
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    Jan 3rd 2013, 8:03 PM

    Other than the problem they had last year, I never had any other problems with them. As a mature student they have been a lot more helpful with loans and overdrafts than any previous bank I have been with. Also their queues are so much shorter than others (this could be just my branch though!)

    104
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    Mute Conor Brady
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    Jan 3rd 2013, 8:45 PM

    I passed their Wexford branch one Saturday morning a while back (long after their IT problem was resolved) and it was open! What’s that about? Customer service, that’s what – if I was closer to a branch I’d be happy to bank with them.

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    Mute OU812
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    Jan 4th 2013, 12:00 AM

    Excellent polite staff
    Fast service in branch
    Extended opening hours
    Free banking
    25% cash back on Ticketmaster tickets

    Plus they gave me €2k for the inconvenience of the technical glitch.

    I’m staying with them.

    58
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    Mute Self Employed
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    Jan 4th 2013, 12:26 AM

    You are paying £13/€17 for your discounts etc.

    1
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    Mute Alan Murphy
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    Jan 4th 2013, 12:28 AM

    My tracker mortgage is the reason I’m still with them

    11
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    Mute OU812
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    Jan 4th 2013, 7:24 AM

    I just bought tickets the other day & got €49 back, I can afford the subscription charge

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    Mute James Gallagher
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    Jan 4th 2013, 10:07 AM

    They were the only one of the banks not to treat me like a pariah when I moved back to Ireland after working abroad for several years. Staff were and are genuinely helpful and respectful. Their problem last year was bad but sometimes you have IT issues and they worked to make amends (I understand that didn’t always work out). That’s my reasoning FWIW.

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    Mute John Phelan
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    Jan 4th 2013, 6:04 AM

    Amazingly helpful bank to deal with until about 4 years ago – the staff don’t give a damn now… I think they know their time is limited and have lost all interest…

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    Mute Declan
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    Jan 3rd 2013, 11:25 PM

    Totally agree with Donna

    14
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    Mute Shamira McKinley
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    Jan 4th 2013, 1:08 AM

    After loosing my job today because of the shitty economic climate ill have no wages to go into my Ulster Bank Acc, so close away

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    Mute Caomhin MacAodh
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    Jan 4th 2013, 8:03 AM

    And how many staff going to lose their jobs? 950 from them this year give or take…appalling. 950 families closer to the breadline.

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    Mute Self Employed
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    Jan 4th 2013, 12:23 AM

    Much as I would love to bin my bank and mortgage company because they both have racked up their rates and charges while my income has halved I do not have any choice but to stay with the faceless wonders who seemed determined to ruin me the UK and Ireland.
    So anything banks do does not surprise me.
    25 years of being with UB means nothing, when you are at a low ebb they’ll keep you til you are dry!

    9
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    Mute Al S Macthomais
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    Jan 4th 2013, 1:49 AM

    All the banks are closing branches and killing small towns and villages across the country and curtailing services.
    Some locations older people may not have the ability to travel to a branch in another town due to either having no transport or the local bus and rail service timetable frequency may not make it possible to get to a local branch in time.
    banks disregard to customers only way to counteract this is open a credit union account.keep your money in your community to support local businesses

    7
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    Mute Una Furlong
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    Jan 3rd 2013, 11:31 PM

    Guarantee they will move out of Ireland by end of 2014

    7
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    Mute kelly whelan
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    Jan 4th 2013, 12:05 AM

    Funnily enuf I’ve heard of 3 people in different parts of the country who are small business customers that have had their accounts cloned! Money being paid out thru transfers in online banking and not reaching the intended accounts! These same people had massive issues with UB when the “glitch” happened…. Suss???

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    Mute conor hickey
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    Jan 3rd 2013, 9:24 PM

    Close Ballyjamesduff.

    6
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    Mute finbar m
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    Jan 4th 2013, 8:54 AM

    Have to say iv been with ulster bank for many years now and I can fault them in any way, had one or two problems last year and they refunded me 400euro I hope they don’t pull out of Ireland in the future and leave us with them other robbing bastards

    5
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