Total bull**** from Ulster Bank. Anybody I’ve spoken to has had no activity on their account since June 18th (myself included). Gone beyond Joke territory now i’m afraid.

I am making a formal complaint to the financial regulator today. I still have not been paid and this nonsense is going on 2 weeks. I’m concerned that Ulster bank needs to be held accountable and this will only happen if customers affected make that complaint.

This is just absolute madness. My accounts showed bizarre and totally random amounts over the weekend which are not at all representative of what should be there. They should contacting each affected customer by email or text to keep us updated, why is the onus on us to go looking for information, like we’re begging for scraps off the table. I am so out of there as soon as its sorted. The government should have stepped in at this stage. Why is this being swept under the carpet? It was on all the news and current affairs shows in England and here it’s already forgotten. I’m so outraged. The way it’s being handled is terrible. I was told when it first happened by an UB staff member “but look it you’re not the only one”!!!! She should have been apologising profusely at that stage. I hope everyone takes their business elsewhere.

The same problem got solved in britain a lot quicker.

id 40euro in it saturday a mystery 150 showed up taking 75e for my loan and leaving me with a balance 117.00 i never used my card yestrday now im 249.79 over drawn what are they playing at like im waiting on fridays wages from 22june to go in and last friday the 29th to go in nothing is showing up on my account Ulster Bank statement!!! im been nice for the past 12days now im going in for answers today and not leaving till they sort it

Surely there is an element of fraud here? They have taken lodgment since the 19th of June & nothing?!?! These funds are in Ulster Bank, most likely gaining interest for them on the overnight markets. What other company would be allowed to treat their customers like this? How long would it be before the police/government got involved?? I know they are issuing I.O.U.’s when you go into them with documentation but this is not good enough. I understand that there is room for error in every business but surely there should not be room for a delay of this scale? Also why are the media not reporting this as it really is? Why are they just taking the word of the Bank as gospel, if they interviewed the customers they would get an insight into the effect a three week “glitch” is having on people. TOTALLY UNACCEPTABLE!!

All complaints to:nhttp://www.financialombudsman.ie/nThe more complaint there is, the quicker we’ll be sorted.

Have they released a date when this will definitely be sorted? Its nothing short of scandalous at this stage.

I am lucky, as it is just me and my “little” bills that are affected, I suppose … all I have to do is go to a branch with my paper bits and queue for an hour and a half. But what about my friend, whose wages originate in the UB and should be going into the TSB where his bills are coming out which, obviously, is not happening. Will the UB cover the penalties occurred through that??? And what about the young guy who bought the hot dog stand who can’t get deliveries right now and so many other small business who find it difficult enough to manage their finances without this TWO WEEK chaos to mess it all up!. This is deplorable!

There was activity over the weekend in small amounts hitting accounts but this morning that has reverted back to normal(or abnormal really). I’m still waiting on 4 wages, 2 wages x 2 weeks worth. I can’t even leave the bank because I cannot access my money. I have to go off now today and check who got paid and who didn’t get paid from my account. I knew we couldn’t trust banks and bankers but never thought to this extent!

No one should be worried about going overdrawn – you will not be charged (or if you are it will be refunded)
This is a real disaster for Ulster Bank and RBS – their reputation is ruined and I can’t see them lasting much longer as a bank in Ireland.
Latest Updates here
http://www.moneyguideireland.com/problems-at-ulster-bank.html

In addition to making a formal complaint, I am also ending my banking relationship with Ulster Bank this week, Sorry, but almost two weeks to sort out a technical glitch is unacceptable. In addition to this, other than the continued “hope to”‘s and “sorry for the inconvenience”‘s, we have yet to hear how they will make sure a “glitch” like this doesn’t happen again in the future. Plus, I’ve been in a branch on Saturday… I know one employee is not representative for the entire organization- but I was treated with absolute disgraceful contempt. Sorry, but if your employer causes a massive mess up like this, you need to dial down the attitude dear behind-the- counter staff.

This is a disgrace!My upc,my car insurance,esb,gas was meant to go out two weeks ago. I lodged money in but nothing is showing, I am just waiting to be cut off, already got a letter from the insurance and instead of 80 I now have to pay a 100. Went to the bank Fri and they told me all my direct debits were sorted out,so I guess they told me that to get rid of me.

I have borrowed money off everyone at this point, and I know at some point I am going to need to buy tampons *blushes* I may just head in to Ulster Bank Q for 2 hours then ask the girl behind the counter for a spare lilet.

I too haven’t received my wages in two weeks, I went to the UB in Galway on Saturday and withdrew the whole lot, she asked if I was covering my direct debits, they are due out on Friday after I’ve been paid so I wasn’t going to leave money to cover them, it SHOULD be sorted by then. I have to say I was in and out in 10 minutes on Saturday and the staff were great. We cant take our anger out on them. Will be leaving UB once this is sorted. Complete madness.

I’m moving bank. Simple as. Been dealing with UB since long enough now and Was really happy with Them until this mess they can’t even sort out after nearly 2 weeks and counting and especially their excellent customer service which leaves us all customers in the dark. Permanent TSB, here I come.

Ya thats where I’m gonna go to. I’ve been threatening to leave them since they refused me an overdraft last sept when I had just payed off a loan and I was waiting for wages at a new job AND had a letter from my employer saying I had a 1 year contract. They are the worst bank I’ve ever dealt with.

my mortgage was not taken out and it should have been… they better not start adding late fee’s and puttin us in arrears over this mess. surely a bank has some sort of back up system. feel for people who are still waiting for their money.

The only way to deal with this is by sending a very clear message to UB and closing all your accounts. Plain and simple. Doing so will also send a message to the other banks to stay on top of their game or they will meet with the same fate. Move to a new bank and avail of the benefits and discounts usually offered to new customers.

I will be handing them a letter going something like this:
Dear Bank Manager
In view of the inconvenience and loss of confidence caused by the debacle, how much are you willing to pay into my account to stay with Ulster Bank?
You know how much my business is worth to you; your answer will determine my response.
yours etc.

BTW rather obviously I don’t use banks for loans. I would be willing to share any fair gotten gains with other customers who owe the bank.

Me and my husband are with ub no activity showing on our account we got paid since the 28th , last saturday out of the blue 300e showed on my account, took out the money out and the very next day am showing minus. went to the bank on monday and told them what happened plus i need cash for the week for the family and to pay my rent ,as i spook to my landlord who advice me that i can take the cash and drop to him so he can lodge in his bank cause he has a to pay his mortgage ,i was told to ignore the minus showing on my account and the bank will sortout any irregularities on my account . and i wont get affected, i asked them will i get an overdraft put on my account after all this is sorted he said his not too sure , maybe , but not to worry about it.
today got an update on my account and found out that ub has paid my rent , which means now i have paid double my rent this month and have now gone overdrawn with no moneyfor the house till my next pay date.now i have now gone overdrawn by 1100e, whats going to happen now?

i have no money to live on and overdrawn on my account,

welldone ub