technical glitch
# technical-glitch - Thursday 7 March, 2013
Ulster Bank ATM services ‘running as normal’
The bank has apologised to customers impacted by a glitch that also affected RBS and NatWest in the UK.
# technical-glitch - Saturday 1 September, 2012
Poll: Is Ulster Bank’s compensation package sufficient?
Ulster Bank has announced a compensation package for the customers who were affected by its prolonged ‘technical glitch’ – what do you think of it?
Mixed reaction from customers to Ulster Bank deal
Did the technical glitch affect you? Are you happy with the compensation package?
# technical-glitch - Friday 31 August, 2012
Ulster Bank compensation: the details
Many customers have already received a €25 payment as part of a wider restitution package.
# technical-glitch - Saturday 4 August, 2012
Ulster Bank says ‘normal service resumed’ for most customers
Banking group Royal Bank of Scotland said the cost of cleaning up the Ulster Bank technical ‘glitch’ – including redress to customers – would cost stg£28m (€35.5m).
# technical-glitch - Tuesday 31 July, 2012
Consumers’ Association launches ‘class action’ against Ulster Bank
The CAI is gathering information from customers left out of pocket by the recent technical problems at Ulster Bank.
# technical-glitch - Wednesday 18 July, 2012
Financial Services Ombudsman ‘not overrun’ with Ulster Bank complaints
Legislation restricts the Financial Services Ombudsman from dealing with any complaints from non-Ulster Bank customers who were affected by the ‘technical glitch’.
# technical-glitch - Monday 16 July, 2012
In full: Ulster Bank’s letter to customers
CEO Jim Brown has written to all customers to say that reconciliations to accounts will continue over the coming weeks.
Ulster Bank: now showing account balances
But they may not be accurate yet.
# technical-glitch - Wednesday 11 July, 2012
Ulster Bank: petition calls for free banking until 2013
A cross-party petition signed by almost 100 Oireachtas members was delivered to Ulster Bank today.
# technical-glitch - Sunday 8 July, 2012
A dozen Ulster Bank branches open today
The bank says that many customers should see an improved position on their accounts today.
# technical-glitch - Saturday 7 July, 2012
36 Ulster Bank branches open today as problems continue
The bank will continue to open this weekend as it says it expects the vast majority of customers to return to normal service after next week.
# technical-glitch - Thursday 5 July, 2012
Ulster Bank customers still receiving warning letters
Two people contacted TheJournal.ie yesterday after receiving warnings about missed loan payments and failed direct debits.
# technical-glitch - Wednesday 4 July, 2012
Ulster Bank: significant delays expected next week but normal service by 16 July
Ulster Bank’s parent group believes the technical issues will be fixed for the vast majority of customers by July 16.
# technical-glitch - Monday 2 July, 2012
Ulster Bank chaos: How is it affecting you?
Tell us your experiences… and any advice you might have for fellow customers.
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