Flying Ryanair is akin to having a smear test. You’d rather not, but sometimes it’s necessary, so you grit your teeth and get on with it.

I’d say 37% is being generous.

I’m just amazed they were second worst on the list!

I really wish people would cut Ryanair some slack. Most of the people who vote them down in these kinds of things have likely forgotton to check in online and got charged, had too much weight on their luggage and got charged or had too big a carry-on bag and got charged.

If you play by their well-publicised, well-documented rules you won’t have a problem. They are good where it matters most – price and safety record. Anything beyond that is a bonus when you’ve paid a tenner for a flight and people are so quick to forget that Ryanair completely revolutionised European air travel – what they have done for tourism across Europe is outstanding.

2 out of 5 for value for money?? I live in London and just booked flights home in advance for next year. Spent under £150 in total on 6 flights. I consider that to be great value for money!

To be honest thomas he may be a gobshite but at the same time he is a genius. The ryanair business model is one of the best around and one that businesses focusing on low cost strategies should adhere to.

If customers don’t like Ryanair don’t fly with Ryanair. I doubt Mr. O’Leary cares too much, each quarter of the year there seems to be a profit for the airline.

Hardly surprising, Aer Lingus does offer far better service, I dont know why people are getting uppity about Which stating the obvious.

They’ll carry over 75 million passangers this year, Aerlingus will carry around 10million, Ba (the worlds favourite airline) Combined with Iberia 50ish million. Swiss international Air about 16million. Their popularity speaks for its self.

I would reckon Ryanair sell more fares than Which magazine sell copies. If you dont like ryanair, dont fly with them. They changed the european industry from payin 400 irish pounds 20 years ago to get to london to headin over for 40. More power i say.

Pay peanuts you get monkeys so why complain.

No love for O Leary or Ryan Aer but I thank him for bringing cheap travel to everybody in the country and not just the elite with money. He also managed to create more business for our country than the whole of the IDA and Enterprise Ireland put together. The Tourist industry should simply give him commission on his efforts. When he started his business he set up in 6 porta cabins out at the airport without any state support from taxpayers and at the same time the taxpayer bailed out DAA and Aer Lingus for 300 million pounds. Everybody wants to knock him yet if he were to take charge for 1 month our problems would be solved – again I think he is a good guy and have no connection in any way to his business or himself. I would not like to go to dinner with him – he seems a bit arrogant. Mind you so do our new TD’s.

Ryanair are glorified gangsters.if only people new how they treat there staff. For example putting them on forced unpaid leave just before Xmas and yet make extraordinary profits each year!!

Ryanair chief Michael O Leary voted the biggest gobshite of all time!

what does this gimp expect making up new charges off his own accord.

People just love to bash Ryanair. It’s is the best run airline in the world.

It’s still cheaper to fly today with oil at $120 a barrel than it ever was by the European state monopoly airlines.

If Ryanair was such a poor company they would have gone bust, but people fly on Ryanair by the tens of millions.

If only CIE could learn a few things from Ryanair instead of losing €740 million a year!

Ryanair…Second largest airline in Europe on passenger numbers, I think that speaks for itself!

All this time and some people still don’t understand what it is Ryanair offer. I think the article needed to give some more information on the criteria and weighting used by Which in order to allow us make an informed opinion.

O’Leary will hate coming second

We need a business brain like O Leary’s to get this country sorted…..he wouldn’t be long about getting rid of all the unnecessary frills & the waste in the HSE……

I have to say, I fly Ryanair a lot. No choice really as it’s the only airline having a direct route to my region in France. I see in the article they only got 1 star out of 5 for boarding and I think it all depends which airport you’re travelling from. I never have any problems in Dublin, Ryanair staff always nice and helpful. The same in Brest where I always used to fly. Can’t say the same for Nantes airport where Ryanair staff are just plain rude. I had my child with me and of course the buggy and they told me either to check it in ( for free ) or take it to the boarding gate but warned me that there was no lift to go down to the tarmac. I said, that’s OK, I suppose somebody will help me. And the lady answered: No we’re not here for that !!! I hate flying Ryanair to Nantes but they’re not going to Brest anymore. Again, there’s no choice here, 375 euros for 2 adults and 2 kids going home for Christmas, AirFrance quoted me 1000 euros !!! So Ryanair is cheaper if you know when to book ( usually 6 to 8 weeks in advance) and follow their rules

I’ll admit I’ve flown Ryanair but only when it’s been unavoidable. I’ll gladly pay up more to fly anyone else unless we’re talking over 40 Euro (and going to the same airport not some bloody out of the way regional one ie: Prestwick instead of Glasgow). I HATE Ryanair. They treat both their passengers and their staff like crap and i managed to avoid flying them for over six years till i needed to get Aberdeen and no one else flew from Dublin.

And can people please stop saying that “Michael O’Leary’s the man to save Ireland”. You think there have been cuts and hardships now!? You’d hate to see this country after he’s through with it. A country’s economy is not the same as a business. You’re not trying to make a profit, you’re trying to ensure that the people have as good a life as possible with the resources available. At least, that’s what it’s supposed to be like……..

The term “cheapest airline” and Ryanair don’t go together anymore. They are more expensive than Aer Lingus on any flight I’ve checked out over the last few years. For what? To be abused by staff? To be flown by pilots who are barely out of nappies. Air travel is strenuous enough without adding Ryanair to the equation.

Does exactly what it Says no bloody frills no bull you get what ya pay for . Goodstuff I say

I don’t think anyone needs to trawl a blog to see that Ryanair is a very successful airline – not sure that’s being disputed in these results.

i always liked the idea of charging for all extras – but i can’t understand how checking in has become an extra??

also if anyone can explain to me why O’Leary feels the need to be such a gobshite or why people have to queue like cattle before the flight i’d love to hear it?

and also they not as cheap as they were! not by half!

I recall initially this was the case, you would be a long time around to get a fare like that now , fair play to Aer Lingus they travel to destinations Ryanair travel to destinations that takes more time to get to the :destination

I travelled with them three times and all three were on time and cheap. I cant fault them really.

I wouldn’t have a lot of faith in this type of survey I think personalities may come into it. M O’Leary wouldn’t be held in very high esteem as he doesn’t suck up to the surveyors.

Some of the ‘best business models’ out there are pyramid, ponzi schemes and assorted scams. Rotten air is no different. I priced a flight Dub to London on rottenair in front of a brainless coworker to prove last time BMI €80, Ryanair €120 including fees and charges, flight booked two weeks in advance, same day and within an hour of each other. Only difference was to heathrow instead of gatwuck or stanstead and star alliance gold service all the way.

Anyway looks like the airheads are finally coping on, aer lingus load is up and adding routes. Ryanair is down and they’re grounding planes

A joke of an airline they would use balloons if they got away with it !
Pitiable when they can drop a destination at a whim, no regard for passengers only profit

I’d love to know if those people who have said they are unhappy, have flies with them more than once? I reckon they did. Waflers

I think this is a biased report from which are they the bunch of snobs thta test things like toasters I always was treated well by ryanair and always on time found other airlines not as good another think you are charged extra if you dont read the rules regarding things like overweight baggage if you make this mistake its your fault and not theres.

Michael O’Leary, don’t forget ur kleenex….