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Dublin: 15 °C Saturday 25 May, 2013

Poll: Would low-paid workers report put you off buying Apple products?

Independent investigation found “significant issues” with work conditions and pay at Apple supplier factories. Would it make you think twice about buying Apple goods?

Employees at a Foxconn factory in Shenzhen in 2010
Employees at a Foxconn factory in Shenzhen in 2010
Image: ChinaFotoPress/Photocome/PA Images

AN INDEPENDENT INVESTIGATION into the conditions and pay of workers at factories which make Apple’s iPhones and iPads has thrown up some concerning results. The report says that 43 per cent of employees at the Foxconn factories in China have either seen or experienced a work accident while 64 per cent of workers said their wages do not cover their basic needs.

Foxconn has since committed to improving workers’ pay and safety issues but would the report put you off buying Apple-branded products?


Poll Results:






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Comments (96 Comments)

  • I think I’d struggle to find any consumer product in my home that wasn’t produced under exploitative worker conditions.

    Even imported food has questionable ethics. Major global food and beverage vendors often exercise bullying tactics in the third world, be it in raw materials acquisition or preventing trade unions and workers rights. While the local franchise may not have these issues directly, I’m supporting the umbrella organization every time I purchase the beverage/confectionery.

    I’m not about to start growing my own food and keeping chickens, so short of that I’ll just leave it up to the boys in Brussels to police ethics in products distributed in the EU.

    Reply
    • You can get great home deliveries of in-season ethical organic veg from lots of different Irish suppliers and farmers. Great value, I started getting them only a month or two ago and spend way less on my food bills now!

      I like to just buy less things generally, look for second hand goods and repair my old things instead of buying new replacements – I find it’s the easiest way to not support these abuses, and I save money too :)

      Reply
    • “I think I’d struggle to find any consumer product in my home that wasn’t produced under exploitative worker conditions.”

      The reality of globalisation buddy and thanks to it our children can look forward to a future as exploited assembly workers painting lead on toys for the children of the Chinese middle class. What goes around come around, to those 44% polled who couldn’t give a sh*t.

      Reply
    • Rónán I am with you 90%. 5% of me plans to have 2 chickens when I have a proper home (sick of forgetting to pick up eggs in tesco) and the other 5% is my good friend apathy who cares little for the common man.

      Reply
  • We couldn’t afford most products if we had to pay the wages that we enjoy in Ireland. . You can’t ignore that the fact that it’s generated one of the largest cash reserves ever (that does nothing other than get shuffled around tax havens and used to buy the odd start up) and then you have the low paid workers that make the product on the other side. That is pretty hideous and there is a direct link between the too.

    Apple isn’t the only firm that uses cheap labour in countries like China. However, Apple have always aspired to excellence and they should show some leadership in this regard.

    Having said that we’re all complicit. This post was written on a product that was designed by Apple in California and assembled in China. They don’t even get the true badge of “Made in China”

    Over to the fan boys …

    Reply
  • There was a recent Avaaz Petition to Apple signed by a few million people requesting new apple products be like the iPhone be released every 7 months instead of 6 months if it meant workers rights improved….I think the good thing that can be taken from this story is that Consumers concerns might have an impact on the way Foxconn and other employers in China threat their workers….Apple and Samsung etc know its bad for business if workers are not treated fairly. The fact that its been made an issue is good, pressure will hopefully now come to bear on Foxconn and others to change.

    Reply
  • These are not “apple factories.” Foxconn is a supplier to many other companies such as Sony etc. Nor is Foxconn the only supplier apple uses. f these conditions would stop you from buying apple products, then you should stop buying any product from a company supplied from Foxconn, which simply won’t happen. These reports seem to want to hit out at apple for some reason.

    Reply
  • While I’m not condoning working conditions like Foxconn it is not just apple using then. So you decide note to get an apple computer. Buying an Acer, Asus, Asrock, Dell, HP, IBM, Lenovo, Samsung or Toshiba instead will do nothing as all then companies use Foxconn. Likewise buying a Nokia, Sony Ericcson or Motorola or any brand mentioned above instead of an iPhone and again they all use Foxconn. Microsoft uses Foxconn for most of its hardware and Xbox 360 production. Nintendo uses Foxconn. Even if you think your have found a computer produced outside of Foxconn you can think again as Intel, Cisco, EVGA, netgear and many more companies that produce the actually insides of your computer uses Foxconn. Realistically there is no way to avoid Foxconn and granted it may be because of the bad publicity but apple seem to be the only company I’ve mention to actually be doing something about the working conditions whilst everyone else hopes the focus won’t shift from apple

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  • I would say everyone commenting here own at least one device manufactured by foxconn

    It’s not just apple
    It’s
    Acer
    Amazon
    Cisco
    Dell
    HP
    Intel
    Microsoft
    Motorola
    Nintendo
    Nokia
    Samsung
    Sony
    Toshiba

    Reply
  • Foxconn has many factories around the world including Czech Republic and Slovakia and even owned companies in the past that produced parts in Ireland and Scotland. The conditions experienced within their Asian factories seem to be worlds apart from their others, and the harsh conditions appear to be across many manufacturing companies within Asia.

    Surely the Laws within these countries are what should be getting questioned for allowing the exploitation of workers!!

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    • EM 30/03/12 #

      Seriously, think about that Ray. They are bringing huge money into the Chinese economy, providing hundreds of thousands of jobs. The Chinese Government will do nothing especially when Foxconn has far better conditions that many other companies in China.

      Reply
    • @EM true which brings me back to my point, instead of one company being supplied by Foxconn receiving all the heat for this issue why not instead efforts be directed at the authorities to improve conditions and enforce their laws.
      China’s vice premier Li Keqiang was quoted today in an article as telling Tim Cook “foreign firms should do more to protect workers”. Surely as vice premier of his country he should have implementing and enforcing laws to protect the workers in his country higher on his agenda then asking Tim Cook to try and resolve the issue.

      Reply
  • Around 40% of all electrical goods coming into europe are made by foxconn. Your tv, toaster, dvd player etc are all just examples, if u really want to slate a company slate foxconn. They make billions while paying workers pennies.

    Reply
  • Aidan 30/03/12 #

    Most of the parts in my piece of shit Dell laptop that cost 1500 euro have Foxconn printed on them.
    Why so much hate towards Apple, oh wait because they are top of the pile now where as before it was Microsoft hating. Grow up.
    The majority of stuff you own was built on the backs of others.

    Reply
  • The first error would be to assume that all other electronics firms behave any better. Like most of the branded fast moving consumer goods we enjoy (including the yoke I’m typing on right now), thinking about the people at the opposite end of the supply chain is uncomfortable, so by and large we don’t. What is happening at Foxconn is newsworthy because one of the biggest brands on the planet is central to the story.

    But, by asking if it puts people off buying Apple branded products suggests, to me at least, that there is an ethical alternative. I very much doubt that is the case.

    Point of information – I am agnostic on the Apple v Android v Everyone else debate.

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    • But as one of the biggest brands they, Apple, are in a position to effect change. They can dictate from a position of power. Nike were the subject of much pressure years ago and were forced into changing conditions. Not sure how much progress was made but they did change work practices.

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    • @Brian, I’m not altogether sure Nike raised their game much on that front (see http://www.playfair2012.org/game/) – , but the TUC in the UK have done great work as part of the Playfair 2012 campaign to ensure that London 2012 Olympic merchandise follows a sustainable code of practice. This means that all they know where the goods have been manufactured, factories are open to inspection and workers can organise into unions. The whole thing is underpinned by a sustainable sourcing code and a internationally recognised set of ethical guidelines.

      So you are right, in the sense that if Apple can appreciate that its customers would put a value on the same sort of ethical sourcing, they can certainly lead the charge. However, if Apple don’t get this message from their customers they will do nothing.

      But plenty of other recognisable brands have their goods manufactured in the same location under the same, or similar, conditions. It would be erroneous for people to include that a non-Apple product is somehow more ethical, which a lot of consumers will conclude from these headlines and stories.

      Reply
    • with apologies for my appalling grammar and syntax. been a long week.

      Reply
  • if you worry about this then you’ll never buy any electrical product again, or coffe, sugar or many other products again.
    and its not just a first world screwing third world problem. how many young irish people work for next to nothing fruit picking in Oz to get extra visas.

    Reply
  • Do competing products have more ethical employment policies? I’d imagine they are manufactured in the very same factories.

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  • This never stopped people from buying Nike products… Same with Apple

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  • Why focus on apple? Foxconn make goods for HP, Dell, Samsung and loads more companies! Are people going to stop buying all these products?

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  • I’ll never buy Apple again. I believe it’s chronically wrong for human beings to capitalise on one another. We’re all equal and it’s the butt of racism and all other social problems. We’re not in the dark ages anymore and we’re not animals……………..

    Reply
    • I agree with your sentiments Peter, but we live in a globalised capitlatist world where all workers are exploited in some shape or form, to feed the greed of the few. Just because Apple are making the headlines does not mean that thousands of other mutli-national corporations are not doing the same. If you’re to bring your thought process to it’s logical conclusion there would be very little left for you buy. Blaming Apple is not the answer.

      Reply
    • Very true Peter, but come on its how the world works! So where do you draw the line?? e.g. Your trainers, clothes, TV etc.. Its not only Apple doing this!

      Sent from my Iphone :)

      Reply
    • Why stop at apple. Look around you. The market is flooded with cheap goods made in china or somewhere else in asia. To single out Apple is just wrong. What about nike, pennys and so on, the list is endless. Ever go into 1 of those €2 euro shops. At least something hopefully will be done now at foxconn. The only reason is because of their association as an apple supplier. There are 1000’s of companies in asia supplying cheap goods to the EU that will never get exposed. Anyway Foxconn doesnt just supply Apple.

      Reply
    • It’s easy to single out Apple as they charge so much for their products, that part of that price is for the name, the fact that its makes explosive profits annually and is worth more than maybe 80% of the worlds countries. To then here they do this and allow this it shows the ugliness behind the white roundy cornered products that the world crave.
      Apple should ensure Foxconn employees are paid enough to make ends meat, not pay them western wages but to think that in China they make less that they cant cover basic needs is wrong when the device they are making is making so much profit for the big boys in suits and fancy offices. (The company posted record quarterly revenue of $28.57 billion in 2nd quarter of last year alone)
      There’s globalisation/capitalism and then there is sheer greed. If those workers took home an extra €40 or €50 a month it would make a massive difference to their lives and I for one would be more welcome to the idea to support Apple in the future if I knew this to be the case.

      I refused to support Del Monte and other company’s over the years when I heard of the poor treatment and wages of its employees and the farmers they purchase from

      Reply
    • Spot on begrudgy

      http://en.wikipedia.org/wiki/Foxconn#Major_customers

      They’re all at it. I once worked on an ‘assembly’ line, which consisted of:
      1. Opening Foxconn boxes
      2. Slip in card from other vendor
      3. Connect to machine for software download
      4. Attach badge for major technology company whoever
      5. Box up and ship

      Made in Ireland. Transfer pricing how are ya

      Reply
    • If I believed Apple was wrong why would I just single out Apple! We all managed years ago without cheap imports why do we have to put up with it now, your pandering to capitalistic marketing geniuses like Steve Jobs who whipped people up into a frenzy so easily. Have ye all not got a mind of your own.

      Reply
    • Begrudgy 30/03/12 #

      Peter – what are you reading this story on?

      Reply
    • @Damhsa Dmf, Akunamatada!

      Reply
    • totally agree. it is possible to produce consumer electronics without abusing workers. I worked in the Dell factory in Limerick before it closed and I don’t recall anything Foxconn-esque “having” to happen in order for people to get their reasonably priced laptops.

      Reply
    • I think the ”Apple aren’t the only multi-national company involved in dubious business practices” argument is a complete cop-out.

      Yes its completely correct but that argument does not justify these practices. It’s a bit like saying ‘ ”Apple aren’t to blame loads of other companies do it too so it’s alright.”

      The reason Apple is being looked at is because there have been many reports of bad practices in its supplier Foxconn, particularly in China. This article from the New York Times is an example – http://www.nytimes.com/2012/01/26/business/ieconomy-apples-ipad-and-the-human-costs-for-workers-in-china.html?_r=3&hp=&pagewanted=all

      Also, Apple are a major company and if ethical conditions are applied to them, hopefully other multi-nationals will take note and make sure their supplies treat workers fairly.

      According to the Apple website ”Apple is committed to the highest standards of social responsibility across our worldwide supply chain.” http://www.apple.com/supplierresponsibility/

      It should be because it’s a win-win situation for them (avoids negative publicity), the consumer (knows their prouduct was produced ethically) and the worker (given a fair wage and adequate breaks etc.)

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    • @ John Radcliffe Dell sourced a huge amount of parts for assembly in limerick from Foxconn and companies owned by Foxconn for years befor Dell introduced its global localisation policy in ’98, after which it only dealt with larger worldwide suppliers like LMS beach and Foxconn and the likes. So your slightly off the mark with your thinking. The Foxconn factories in question produces products for many companies like Apple Samsung Dell Hp Sony to name a few. Apple appears to be the only company making a stand to try and improve the conditions within their suppliers factories.

      Reply
    • @ Begrudery, No! It’s not an Apple. Samsung GS2 and i’ll stay with them til they hit the news in a bad way.

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    • @John Radclyffe Peavoy-Whittingstall, (That is some name) Anywho i’m glad to have supported you years ago before Dell abandoned Ireland (Not completely) when i paid €2800 for my Inspirion 9400. Totally cool that you work for CERN #love science/astronomy

      Reply
    • @Ray Brennan, totally true, There are umteen companies taking advantage of China. However Apple are only interested in saving face because of public opinion and other companies will follow suit just to save their pockets and keep customers. Apple and others will not fall just because of me, Everyone has their own justification for buying and doing things in life. People will chose their own way whichever way that is.

      Reply
    • Noddy. “blaming apple is not the answer”. Blaming/questioning/lobbying/boycotting Nike and similar companies did change the way they do business and the focus on their use of child labour did remedy the issue significantly. However, should Apple or similar multinationals pull out of such communities? Would the workers end up in an even worse situation, in even greater poverty? Quite likely. A complex issue but consumers having a conscience is good thing.

      Reply
    • @Peter Andrew Stone

      What’s hilarious is that Samsung is also one of Foxconn’s largest customers. Congratulations on being a total hypocrite.

      Reply
    • @Ray Brennan I didn’t know that at all. Argh I feel terrible now!

      Reply
    • @ObligPic, Congratulatios!! well spotted. Did you spot the one where Apple travelled all the way from the good ol US of A to China just for a quick buck, Whereas Samsung are Korean and China are good neighbours So is Ireland an the UK and we share trade and manufacture. Ya i’m a hypocryte……….NOT!!

      Reply
    • ObligPic 30/03/12 #

      @Peter Andrew Stone

      That makes feck all sense. You’re the one that stated:

      “I’ll never buy Apple again. I believe it’s chronically wrong for human beings to capitalise on one another. We’re all equal and it’s the butt of racism and all other social problems. We’re not in the dark ages anymore and we’re not animals……………..”

      By using a Samsung phone you are going against the very things you claim to value.

      Reply
    • @ObligPic, Samsung is the lesser evil, Go figure.

      Reply
    • EM 30/03/12 #

      @Ray, I don’t see Apple taking a stand at all. If these conditions didn’t make the world press Apple would happily go about their business and continue to push Foxconn’s margins all the way as usual. They don’t care any more about Chinese workers than do any other Western company who moved their business to China in the first place to maximise profits.

      Any move they make now to improve conditions are to avoid further damage to their brand. You can be sure this won’t hurt their margins; Foxconn will be expected to take the financial hit and in the long run it’s the workers who will still suffer.

      $0.50/hour, that’s what Foxconn workers used to be paid and that’s why Apple, Nokia, Sony and many others put their business there.

      Reply
    • @EM Apple have had this investigation carried out by the FLA so I’d say that combined with the publication of all of their suppliers, is a move by the company to improve standards. Fair point in saying its because of the highlighted issues within Foxconn, but I don’t see any of the other companies Foxconn supplies openly addressing the issues.

      Reply
  • fifee 30/03/12 #

    Foxconn also supply dell, hp, microsoft, samsung, sony, amazon, nokia, motorola, nintendo, acer, toshiba and many more….

    Reply
  • jimbo 30/03/12 #

    Yes but most companys are similar but who is the worst offender

    Reply
  • You don’t have to look to the far east as an example of how greedy Apple are, in their European headquarters in cork at Christmas they laid off loads of temporary agency staff (which there are loads) for a week because they would of had to pay two days bank holidays

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  • Foxconn make a huge amount more then Apple products so why is the poll just about them???!!!

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    • I would have thought that was pretty obvious given that they are probably the biggest brand in the world, massive profits and enormous cash reserves.

      Reply
    • Begrudgy 30/03/12 #

      In fairness to the journal its not just them. Every news website has just the apple link. Dont know why really, maybe its a way to get peoples attention to ready a story.

      Reply
    • I’d imagine its for two reasons. One, Apple is sitting on cash reserves of about $100 billion, so they actually have the cash to pay their workers more without putting themselves out of business. Two, Apple is a company that has built itself very heavily on its image, so something that negatively effects that could effect their business, so it is much easier to get them to pay their workers more in order to maintain their image.

      Reply
    • Doesn’t take much Googling to establish Foxconns other major customers:
      Acer Inc.
      Amazon.com
      Cisco
      Dell
      Hewlett-Packard
      Intel
      Microsoft
      Motorola Mobility
      Nintendo
      Nokia
      Samsung Electronics
      Sony
      Toshiba
      HTC

      Seems bizarre to me to highlight Apple for that just because their products sell better then their competitors who all use Foxconn as well. If everyone refuses to buy Apple products the other’s above will pick up the slack and Foxconn with work away. Some of the above have been using them longer as well.

      Is it OK that all the above do the same as Apple because there brands aren’t as big or they don’t have as much in the bank? Apple only over took most of them recently.

      Apple should be taken to task on this but so should the rest of Foxconns customers. While were at it ther e are quite a few other notable companies that are doing way worse (Shell?).

      Reply
  • Congratulations to 25.8% ( at the time of my comment) of people who do not open their eyes and ears beyond a poll presented to them online. To make such a bold statement that you would never buy an apple product because of this poll is absurd and just shows your limits of understanding on global product creation and distribution.

    These 25.8% are typically users of other smart phones and devices. and where are these products made? And under what working conditions ? Hmmmmm do some research people before you climb up odour pedestal and start beating apple over the head with choice and selective information……….

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  • Maybe people have short memories but there was a Sunday read on here not too long ago about a journalist that worked in an American warehouse that service many of these companies and others many of us frequently use, like global mail order organisations. I would have a much bigger issue with American companies who treat their employees in a completely unacceptable manner – oh sorry the employees of their suppliers so the buck is just passed along the line yet again. Human rights are of little importance to those who rule the world – in this country or with the bigger fish!

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  • Apple products would put me off buying apple products.

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  • cimada 30/03/12 #

    It wouldnt put me off because I don’t know which company is ethical enough to have well paid workers whether it’s primark Nike apple Microsoft sony etc I imagine they all source materials and workers from these countries because they are cheaper. That’s why all the companies are relocating from ireland. If you want ethical goods buy irish but there is no gaming systems phones computers etc that I know off that are guaranteed fair trade and well paid workers! It’s BS but it’s the truth and you can be sure if the workers were well paid the prices are going to be huge here. That’s why they have suicide nets at a lot of factories in china. It’s madness. But for that matter don’t buy a nestle product, you’d be surprised what all the own. An ethical shopper wouldn’t buy almost anything from any major chain or brand of clothing, food, fuel, electronics, jewellery, etc. It’s a harder choice to do the right thing. I don’t, id rather I did but it’s too inconvenient. Watch out for hormones in your milk too ;-)

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  • HAve my new iPad 3 arriving in the next hour. Can’t wait for it, although it better be in good condition! Bad working conditions or not, I only expect the best!

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  • This is a difficult one. In one corner there are a minimum set of standards we would expect from any vendor we use. In another corner are poor people who want a little exploitation because it’s better than the alternative of digging in a field. If we set the standards too high, we deny these people the chance of economic growth.

    BTW, as far as I know, the suicide rate for Foxconn workers is lower than the Chinese national average.

    See http://www.zdnet.com/blog/foremski/media-gets-its-facts-wrong-working-at-foxconn-significantly-cuts-suicide-risk/1356.

    Reply
  • As long as we insist on paying what we pay for these gadgets, people will be exploited in order to manufacture them. Yes 500quid seems a lot, but if the employees were treated fairly & equitably the gadget would cost twice that.

    Another aspect is that China is going thru its industrial revolution at the moment, with all of the economic, social and political implications that implies. Having worked in China I know that the local attitude does not reflect the opinions of the West. The Chinese expect the prevailing working conditions. As in the industrial revolution progress will be made, slowly. Once expectations and costs rise above a certain level, mass manufacturing will find another low cost economy to produce their goods in order that we can afford them. Ireland is a great example of this phenomenon!!

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  • agree with the statements above , exploitation is happening everywhere, and i hate it . p.s. in case you dont know its called capitalism . http://www.spunk.org/texts/otherpol/critique/sp001276.txt end capitalism !

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  • There are two suicide events associated with Foxconn. One is the high profile death of a worker after the loss of aprototype and the other, a series of suicides linked to low pay in 2010.

    Sun Danyong, a25-year-old male, committed suicide in July 2009 after reporting the loss of an iPhone 4 [54] prototype in his possession. [55][56]

    In reaction to a spate of worker suicides where fourteen died in 2010, [57] a report by twenty Chinese universities described Foxconn factories as labour camps and detailed widespread worker abuse and illegal overtime. [58] In response to the suicides, Foxconn installed suicide-prevention netting at some facilities, [48] and it promised to offer substantially higher wages at its Shenzhen production bases. [59]

    Workers were also forced to sign a legally binding document guaranteeing that they and their descendants would not sue the company as a result of unexpected death, self-injury, or suicide. [60]

    ABC News [61] and The Economist [62] both reported that the suicide rate of Foxconn employees is lower than the country’s overall suicide rate.

    Reply
  • If you dont like Apple dont buy Apple… I am very happy with my Mac, iPad and iPhone, and i would rather stab myself in the eye than use anything Windows related again. Looking at the companies that use Foxconn, Microsoft is also mentioned there… so maybe have a look into that, before the blame is all put on apple and those who buy apple products. You can all complain about Apple, but at the end of the day that have a fantastic OS on all of their devices!

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  • Work bought me one. Now, I am always on and always mobile and with tight targets to achieve.

    All I am saying is that its gruelling at the other end of the iPad spectrum too!!

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  • EM 30/03/12 #

    Conditions in Foxconn are better than a heck of a lot of companies in their area. Truth is, industry in China is very different than industry in Europe, you can’t compare the two. No point criticising Foxconn for doing things somewhat better than many other Chinese companies do.

    As for Apple, I won’t buy their devices because I personally feel they are seriously over-priced; not because they are exploting low cost countries (China, Eastern European Ctrys, Vietnam, India etc etc) just like every other manufacturing company. It’s an unfortunate fact. I’ve know idea what it’ll take to change things.

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  • The Chinese state like all states are supposed to protect the workers! China is a communist country so you would expect a trade union aspect to their factories? All corporations will do anything for extra profit because shareholders demand it, it’s up to the lawmakers to do their job and regulate the factories in their respective countries.

    Reply

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