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Dublin: 10 °C Tuesday 21 May, 2013

Over half a billion euro in retail stock stolen every year – Retail Ireland

More than half of retailers say they have experienced increased levels of crime in the last two years.

Image: Lisa S. via Shutterstock

RETAIL IRELAND, the Ibec group that represents the retail sector has today published a new retails crime survey that reveals that shoplifting, robberies and fraud are on the rise.

More than half of retailers say they have experienced increased levels of crime in the last two years, with over half a billion euro (€512 million) in stock being stolen in total each year.

Retail Ireland has called for a “more pro-active and collaborative approach” from Gardaí and retailers, saying that those caught shoplifting should bear the full brunt of the law.

The survey of 33 retail companies, which have over 800 shops and employ over 67,500 people around the country, found:

  • 52 per cent of retailers have experienced an increase in crime in the last two years
  • Nearly half of retailers (49 per cent) have experienced theft of cash from their premises
  • 82 per cent have suffered from shoplifting, with 39 per cent experiencing theft of stock from employees
  • Over a third (36 per cent) have experienced refund fraud and almost half (46 per cent) have experienced credit card or cheque fraud
  • Just under one in three (30 per cent) have experienced criminal damage
  • One in three (33 per cent) intend to increase the level of security tagging on items sold in their stores in the next 12 months

Retail Ireland Director Stephen Lynam said the findings were “shocking but not surprising” because retail crime had been increasing since the start of the recession.

“Research shows that retailers’ inventory loss caused by crime in Ireland at 1.43 per cent in 2011, the equivalent value in sales of some €512 million,” said Lynam.

While this is significantly lower than countries like the United States (1.59 per cent) and the Czech Republic (1.50 per cent), it remains higher than the United Kingdom (1.37 per cent) and Spain (1.4 per cent).
Ireland ranks an embarrassing 11th out of 22 countries in Europe for shop lifting, with employee theft accounting for over a third of the total; the highest rate in Europe.This is a staggeringly high cost, which has to be factored into retailers’ pricing decisions.

To help combat the problem, Retail Ireland has made a series of recommendations to Government, including the full implementation of An Garda Síochána’s Theft from Shops Prevention and Reduction Strategy – a strategy it calls a “proactive, collaborative effort to prevent retail theft” by the retail community and the Gardaí.

It also recommends that local retail theft meetings are set up, involving local Gardaí and retailers, to allow for the sharing of intelligence and best practice in tackling retail theft on the ground.

Retail Ireland says that business owners should fully inform themselves of the strategy’s recommendations and put appropriate measures into practice.

Read Retail Ireland’s report: Tackling The Black Market and Retail Crime>

Read: Black market and retail crime ‘costing Ireland €861m a year’>

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Comments (31 Comments)

  • I work for a sports retailer and theft in our store is a daily battle. Tagging items doesn’t even cover it when thieves are using foil lined bags and hand held de-tagging devices that are widely available on the Internet. The annoying thing is that it is next to impossible to actually catch a shoplifter in the act unless you literally, first hand, see them taking goods and don’t take your eyes of them until they leave the store. Blink for a second and they have passed the goods to someone else and you accusing them leads to a court case and you losing your job. The law protects these people and irrespective of how much they have stolen or tried to steal the implications are minimal. The government definitely needs to get behind this and give retailers and gardai more control over shoplifters. People who steal from their workplace should be blacklisted and only allowed back to the workforce for a probationary period. People should be made aware if what they have done and they should have to fill out daily reports on their work. Disincentivise theft for everyone.

    Reply
    • The law protects everyone, I was accused of shoplifting in Dunnes Stores years ago. I was putting all of my items from the children’s department in the basket under my pram, the basket wasn’t very big at the time and pyjamas had fallen out unknownst to me at the time. The store detective obviously didn’t notice them falling out because when I was leaving the store (having paid for everything in the basket), I was stopped outside the door and accused of shoplifting. In fairness to the store, they didn’t make a big scene and were discreet and apologised when they realised their error (which took about 40 minutes to clear up) but I’m sure there are others who were treated like criminals having done nothing wrong.

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    • Why don’t you just close the store if it’s such a burden?

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    • And the award for the biggest idiot of the year goes to Seamus McDermott !!

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    • That’s not the point I was making. Yes, the law protects you, rightfully, as you’re not a shoplifter but it also works to protect those who are very guilty, caught and convicted – this is not right. The article addresses shoplifters and theft in general, not people who have been accidentally accused of shoplifting.

      Reply
  • The costs of this get passed on to us all.

    So set up a scheme with a wall of shame in participating stores, ban anyone shoplifting (maybe tax evading too) from all shops in the scheme and put up a wall showing photos and names of those so affected.

    If you choose to break society’s rules you shouldn’t get to participate.

    Harsh maybe, but some people need the jackboot of firm governance.

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    • Load of rubbish. Where do you think you are, the Daily Mail comment section.

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    • Try to remember you’re reading about a survey of retailers conducted BY retailers. Sort of like reading about a pot seizure by the gardai “sixteen pounds valued at 29 million euro”.
      I actually conducted a survey of myself and found that i am the most disadvantaged person on the island.

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    • If this was the Daily Mail there would be a side bar full of half naked women and a couple of articles decrying the sexualisation of young people. But there isn’t.

      But I’ll tell you what, if you can come with some good and well thought out reasons why people who steal shouldn’t be castigated by society (maybe it’s their parent’s fault or the government’s or mine) I won’t make an entirely specious reply.

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  • My friend had a shop and paid a security officer to keep an eye on things, be seen as a deterrent etc.
    The security officer was caught stealing thousands of cigarettes from stock.

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  • Having worked in a supermarket and seen people shoplifting and attempting to pay less than they should for some items( salads which people weigh with a little bit in the container before filling it) , i can say thats its not always those on social welfare who do it. In fact the people who shoplift are quite often not stealing to feed their family.

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  • “More proactive and collaborative approach…” stop that bs…gardai know who most of the local thieves are…go, get them, put them in jail, strip them from their benefits. Nothing will change until people at all levels are held accountable for what they do.

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  • Where is the moral leadership of Irish society.
    The elite, banksters, developers, etc, steal millions and walk away without suffering any consequences.

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  • I’m not condoning stealing at all but it’s heartbreaking to know that it’s not just thief’s out to steal items with a resale value such as cosmetics/electrical but there’s a sharp rise in people stealing basic essential items for their families such as food/medicine.

    Reply
  • Lately I have been growing my hair and that coupled with wearing wellies and an oul’ jacket when I go to penneys or Dunne stores means I get followed round by security guards non stop . Sometimes to wind them up I take several clothes items off the racks and put 1 item under each arm and hold another item up to the light and squint for a few secs then I swing round and look at the nearest security guard and stare at them for a second like Hannibal lector in that movie when he was at the opera a few seats in front of that Italian detective.., then I scratch the seat of my pants with both hands causing the stuff under my arms to fall to the floor which I retrieve and hold aloft like i won the Olympics then turn around till I can see the confused look on the security guards face …. hours of harmless fun.

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  • The problem with shoplifting is we’re all penalised. The price or cost of shoplifting is added on or built into the cost of an item. If you see someone shoplifting, inform management or security in the store. As a Security Guard I go by the ASCONE motto but co-operation from customers is always appreciated.
    The other issue with shoplifting is that there are those that will disguise shoplifting in an attempt to be defamed; I.e. thus they can bring a case against the store for, for example wrongful defamation.

    Reply
  • Robbing to order is the new way.
    They bring the list with them into the shops,rob and deliver to your door for payment.

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  • Any fool who thinks for one second that if all shoplifting stopped in the morning that prices would go down is living in a fools paradise. The retailers are dab hands at stealing themselves advertising articles for “sale” when they put the prices up two weeks before hand and then reduce them to normal price [for them] and then claim they are articles on sale. The truth is that the retailers make a damned good profit out of whinging about shoplifting.

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  • what about all the billions anglo irish stole from people by lying about the rate they should have been charging on the dibor rate. anyway at half a billion stolen every year that would have to be around 1.3 million worth of goods stollen every day??? maybe retail ireland are skewing the figures or just making that crap up on the spot.

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    • You obviously don’t work in retail. I was very trusting until I started working in it but when you see what people get up to everyday you suddenly lose all faith in human nature. And I’m not only talking about the opportunist who may only ever do it once, I’m talking about the professional shoplifters who come in, often in groups, and steal hundreds of euros of stock at a time. No matter how strong your security they are constantly devising new methods to get around it. Yet when they are caught they usually get probation. In the unlikely event of getting a few months in jail they are out in a few days. Most of the worst ones we get are the heroin addicts looking to feed their habits but I’ve seen everyone from businessmen down to young kids. It is seriously out of control and one of the major reasons for goods in Irish stores being more expensive, so before you think it doesn’t affect you it does.

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  • I wonder how this story found its way into the Journal editing que…a press release or aggregation from another source? Any help with that, Ms Wade?

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    • Thanks for your query, Mr McDermott.
      The story is based on a survey carried out by Retail Ireland, the Ibec group that represents the retail sector (as is outlined in the piece). Retail Ireland sent the results of their survey, and its subsequent recommendations on dealing with the apparent increase in retail crime, to TheJournal.ie’s newsroom – a very common procedure for news items.
      Is there a particular reason why, in this case, you feel compelled to ask?

      Reply
  • Why the whinging? I didn’t hear the retailers doing much whinging when the cursed Euro was brought in, they were putting 10c on this and 10c on that every day for months until eventually the stupid Irish sheeple caught on. They are well insured against such losses and as to that the biggest thieves in the world are the Insurance companies themselves, they could give lessons in how to steal the pennies off a dead mans eyes.

    Reply

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