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Satisfying news for hungry people: Booking your favourite restaurant could get a bit easier

Reservation service OpenTable is launching in the capital.

Updated at 5.30pm

BOOKING YOUR FAVOURITE restaurant in Dublin could be about to get a bit easier.

US-based online restaurant reservation company OpenTable is making a push into the capital as part of its international expansion plans.

While about 30 restaurants in Ireland were already using the service, it was previously routing all local bookings through its existing UK site and app.

OpenTable International managing director Mike Xenakis told TheJournal.ie the company “hadn’t really invested in Ireland” until now.

The restaurants that appear on the site today reflect years of being in the UK and the close proximity, restaurants that have reached out to us,” he said. 

The company is taking a “phased approach” to the market, launching a dedicated site for the territory with a team of three local staff trying to recruit more restaurants in Dublin. Another 20 outlets had signed up over the past month, Xenakis said.

Venues include chef Dylan McGrath’s Fade St Social and Rustic Stone, Brasserie Sixty6 and The Saddle Room at the Shelbourne Hotel.

How it works

OpenTable combines the ability for customers to book restaurant tables online with TripAdvisor-style reviews and ratings.

It also provides the back-end booking systems to businesses using the site, which means diners get real-time access to a restaurant’s reservation book.

In return, restaurants pay a monthly subscription fee of €149 – although its basic, web-based reservation system is free. All outlets are also charged €1.50 per diner the company delivers to restaurants.

Xenakis said OpenTable’s biggest competitor globally remained “the telephone and a pen and paper” and its expansion in Dublin would depend on it signing up more restaurants to then attract a larger customer base.

That second piece is critically important because quite frankly the economics of our business is about being able to parade a diner network,” he said.

The San Francisco-headquartered company currently has more than 32,000 restaurants signed up worldwide and seats over 17 million diners each month.

It was founded in 1998 and in 2009 the firm was launched on the stock market, however in 2014 it was taken over by The Price Group, which owns travel sites Booking.com and Agoda, and Rentalcars.com, for $2.6 billion (€2.34 billion today).

READ: Why Europe isn’t creating any Googles or Facebooks >

READ: The battle for Dublin’s dirty laundry is heating up online >

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12 Comments
    Install the app to use these features.
    Mute stopit
    Favourite stopit
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    Sep 23rd 2015, 4:47 PM

    Yet more BS apps trying to monetise the laziness of wealthy people.

    32
    Install the app to use these features.
    Mute Murphman
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    Sep 23rd 2015, 4:57 PM

    Hardly lazy – more efficient I would say.
    Being able to book a table 24 hours a day rather than only being able to call up and verbally book a table during opening hours.
    Fear your missing the point on this one.

    112
    Install the app to use these features.
    Mute Neal Ireland Hello
    Favourite Neal Ireland Hello
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    Sep 23rd 2015, 6:18 PM

    Being able to manage your Booking through an app makes it easier for people to formally cancel their reservation rather than just not showing up, helping fix a problem that causes a lot of losses for small restaurants,

    50
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    Mute Marc Power
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    Sep 23rd 2015, 8:31 PM

    bit expensive monthly charge for restaurants

    24
    Install the app to use these features.
    Mute Pronnsias McCarthaigh
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    Sep 23rd 2015, 4:42 PM

    Barack Obama will know in advance where you are going to dine and what exactly you are having.

    17
    Install the app to use these features.
    Mute IrishGravyTrain
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    Sep 23rd 2015, 4:48 PM

    Be careful of those drones. Make sure you are wearing that tinfoil hat and sunglasses.

    44
    Install the app to use these features.
    Mute John B
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    Sep 23rd 2015, 8:21 PM

    Chem trails are also poisoning, better wear a mask too, just to be sure.

    4
    Install the app to use these features.
    Mute Beachmaster
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    Sep 23rd 2015, 7:17 PM

    To avoid expensive corkage charges I bring box wine.

    17
    Install the app to use these features.
    Mute Constance Ní Ghairbh
    Favourite Constance Ní Ghairbh
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    Sep 23rd 2015, 9:02 PM

    What a seciving headline. I’m hungry and in the country. This will not help me in the slightest unless I drive 2 hours every night for dinner. Not impressed.

    4
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    Mute Murphman
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    Sep 24th 2015, 11:44 AM

    If you are 2 hours from the closest restaurant maybe you should consider a move into civilization.

    2
    Install the app to use these features.
    Mute Affinity
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    Sep 23rd 2015, 7:05 PM

    I think Google will be doings fairly soon via street view & Maps

    3
    Install the app to use these features.
    Mute Darren Moore
    Favourite Darren Moore
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    Sep 23rd 2015, 8:11 PM

    Resdiary is better and don’t charge commission.

    1
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