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Dublin: 12 °C Sunday 19 May, 2013

Head in the clouds: Almost half of firms confused by term ‘cloud computing’

Irish firms are adopting cloud computing without even realising it according to a survey.

Not cloud computing: Actual clouds
Not cloud computing: Actual clouds
Image: Jamie Duff/Press Association Images

A SURVEY OF Irish businesses has found that almost half are confused or very confused by the term cloud computing.

The Behaviour and Attitudes survey of over 350 Irish business owners and managers across the country in March for O2 has found that 45 per cent of them were either confused or very confused by the term.

Cloud computing involves the storage of computer files and software programs on internet-based servers rather than on a physical hard drive, allowing for these files and programs to be accessed from any computer or mobile device any where in the world provided there is an internet connection.

There has been a huge increase in the use of the term in Irish business in recent months with the creation of hundred of jobs in the sector. Microsoft said last year that cloud computing could create as many as 20,000 jobs in Ireland.

Just one-in-five of those surveyed said they were currently using cloud computing technology but the survey actually found that 48 per cent are using one or more cloud apps.

When firms were asked, 29 per cent said they use Google Docs, 20 per cent said they were using Dropbox and 17 per cent use Microsoft Office’s 365 cloud application.

Smaller companies showed the greatest lack of awareness as well as those in the retail and wholesale sector and the hotel and lesiure sectors. Nearly half (48 per cent) of firms employing one to three people are confused about cloud computing.

For those employing over 10 people, the confusion falls to about 40 per cent of those surveyed. In terms of barriers to implementation of cloud technology, a large majority (67%) cite lack of awareness as their main or secondary reason.

Alan Brown, Business Director at Telefónica Ireland, which operates the O2 brand, said he was not surprised by the survey’s findings saying that while businesses were confused, the obvious benefits saw an increasing adoption of cloud technology.

He said: “Especially in the current economic environment there is an onus on providers to work with their customers to explain clearly the benefits of various cloud services.

“For example, easily being able to expand storage and users and the ability to operate without major expenditure on servers, on-premise software upgrades or monthly IT maintenance contracts.”

One-in-five of those surveyed who said they do not use cloud computing said they were considering it citing benefits such as accessibility, ease of use, reduced of costs, security and business continuity.

Fine Gael senator, Catherine Noone, recently estimated that the State could save €10 million over five years if it started using webmail for Oireachtas and council email services.

Read: Cloud computing could create 20,000 Irish jobs – Microsoft

Read: Google launches Google Drive

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Comments (18 Comments)

  • It doesn’t help the every 2-bit Tech company now claims to offer cloud services.

    Once you have a website, some sales-type will push the “cloud-based documentation facility”.

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    • I presume what is meant by “on Internet based servers rather than on physical hard drives” is that the equipment/hard drives etc are not in the building or office where a business or the person is working. So Facebook is a form of cloud computing. Security of the data then becomes an issue, even though security is always an issue when is come to computing and computer applications.

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  • One in five citing “benefits such as accessibility, ease of use, reduced of costs, security and business continuity.”
    Funny that they should cite security in that list. Shows a lack of understand, as using cloud services means losing physical control of your data. Some cloud-companies fool people with irrelevant “security theatre” (Big gates, people with guns).
    The answers to questions such as: “is my data backed up and how often?”, “who has physical access to my data?”, “Who has remote access & what are the checks?”, etc – can only really be taken on trust by a business. That’s why IT people are less enthused by the cloud computing hype than business people.
    Cloud computing is cheaper, but not advisable for really critical info.

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    • censored 31/05/12 #

      That’s funny. A lot of people are moving to cloud computing because of:
      a) uncooperative/inflexible IT people – survey of business users who have to reply on corporate IT
      b) having trouble finding *any *IT people – there’s a shortage, so your data is likely to be MORE secure in the cloud than elsewhere
      c) costs – can’t afford any IT people. Who backs up your Mom’s data?

      Yes, I’m aware that IT people are “less enthused”. Not surprising though really.

      Reply
  • Cloud is easy, try explaining “Big Data”!

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  • Yippee 31/05/12 #

    I love the way people are going lala about cloud computing when we don’t even have a decent broadband infrastructure in this country.

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  • Cloud computing is not a technical term, it’s a marketing term.

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  • Haha – I love the caption with the photo ;-)

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  • I did my dissertation on Cloud Competing, and I definably would NOT recommend this Data storage method for housing of important data. you have to have an Internet connection and a good one at that, as most of you know the state of the broadband in Ireland is pretty crap. when I was doing research for my dissertation, I came across several cloud computing companies that went out of business, and consequently customers lost their data, but you won’t hear much about that in the media, especially at the moment, because the government are trying to sell Ireland as the “ideal location” for Cloud Competing Data Centres. the issue of security is a big one, when you hand over your data to a cloud computing company, the servers in which it’s stored may not be in the same country as its owner, issues can arise round the data protection laws of the country in which the data is stored. I could go on and on but I would urge people to do plenty of research before handing over data.

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  • “on Internet based servers rather than on physical hard drives” – yeah right and Internet based servers surely use playdough made hard drives not real hard drives….

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  • Did you know Sean O’Sullivan (dragons den) coined the term “cloud computing”

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  • I Think these names are designed to confuse, they could just as easily have called it outside storage unit or something similar. But why keep things simple and logical when you can make them complicated.

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  • Whatever about businesses, if the average home user is expected to store their personal files in the “cloud” and access them daily this can be a sizeable upload/download every month on top of your normal usage. Plus, these days game consoles use broadband and some companies like Netflix allow you to download movies for a fee, as each movie is up to several GB in size this adds more useage onto your broadband bill each month.
    The average speed for most broadband users in Ireland would seem to be about 8 Mb, in theory at least, in reality you won’t get near that. If two or three people in the same house are using the same connection, a game console, downloading a movie or uploading/downloading data to the cloud then everything crawls to near dial-up speeds.
    If you’re not on a broadband package with an unlimited download usage it won’t take long doing the above to download 40, 50 or 60 GB per month and exceed your download usage. As others have said if the average home user is expected to take this up they better do something about the broadband speeds in Ireland, its putting the cart before the horse to ask people to use something that the infrastructure isn’t there for.

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  • Ok so there does seem to be a lot of junk statements in here. When you sign up for google docs or dropbox you get an amount of space on servers. This space is a container that is encrypted using your password and some of your other info. A for it not being secure that is a load of scare mongering. A lot of my clients use it and they are very concerned about protecting IP. As for the speed and broad band issue, unless your are using “cloud” storage to store your movies on your not going to exceed your max download limits. The files I work with are very big and my internet is quite slow, but it works away in the back ground with no problem. If you want added security then you can create your own encrypted containers using open source like true crypt. I agree with above statements that IT are more often a massive hindrance to users. The seem allergic to change.

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  • pagan 31/05/12 #

    The government has its head in the cloud full stop.

    Reply

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