Business ETC uses cookies. By continuing to browse this site you are agreeing to our use of cookies. Click here to find out more »
Dublin: 17 °C Tuesday 21 May, 2013

US watchdog drops ‘search bias’ investigation against Google

Google had been accused of skewing its search results to prioritise its own services – but insufficient evidence was found.

Image: Gavan Reilly/TheJournal.ie

A US WATCHDOG has dropped its investigation into alleged ‘search bias’ in Google, after finding insufficient evidence of the practice to continue a full probe.

The Federal Trade Commission had been investigating claims that anyone searching for ‘maps’ through Google’s search engine, for example, would be directed to the company’s own Google Maps service ahead of rivals from the likes of Microsoft’s Bing.

Though the FTC said it found a number of obvious instances in the results, its five commissioners unanimously concluded that there were not enough grounds to proceed with its investigations.

“Undoubtedly, Google took aggressive actions to gain advantage over rival search providers,” said Beth Wilkinson, a former prosecutor hired by the FTC to help steer the investigation. “However, the FTC’s mission is to protect competition, and not individual competitors.”

The search giant did make a number of concessions in settling the FTC’s antitrust investigation, however.

It has agreed to a decree that requires it to charge “fair, reasonable and non-discriminatory” rates for the use of its intellectual property – a clause aimed at stopping the company from abusing the massive patent portfolio acquired through the purchase of Motorola.

It further agreed to allow websites opt out of having small excerpts of their pages appear directly under links on Google’s search results, and has agreed to tweak its AdWords system so that marketing campaigns can be more easily managed on rival networks.

Google is still facing a similar investigation over alleged search bias by the European Union’s competition authorities.

Read next:

Comments (8 Comments)

  • googke directing people to their own service through their own search engine? why is that surprising? do bing not do the same?

    Reply
  • Google maps are best anyway.

    Reply
  • The commission probably Googled their question to see if indeed Google were biased and guess what the answer was?

    Reply
  • Yeah so many other search engines like duckduckgo, yahoo, mamma, askjeeves and search the search engines with the likes of dogpile or metacrawler. Just remember a good thing to stop is advertising in your sentences so don’t g€&)(e something just stick it in a search engine. Going to pop down to t@@&o instead say I am going to the shops. Unless people are getting payed for ads like g@@€$e is, then they shouldn’t advertise in there sentences in public or private conversations. It’s time people started to wake up to modern marketing techniques and stop being its propagators.

    Reply
  • Cpm 04/01/13 #

    Google uses over 200 ranking factors, both on and off site, to determine a page’s position on the SERP, a large percentage of those factors are not known to anyone but Google. It’s impossible for anyone to say, with any degree of certainty, that Google has or has not been manipulating ranks.

    Adwords ads on the top of the SERP are wrong though, I don’t care if they have a different background colour to distinguish them from organic results, they are purchased top position.

    Reply
    • I dint mind Adwords ads at the top. About 80% of the time one of the ads is the page I’m looking for anyway.
      And as for manipulating the SERP, well yeah why wouldn’t they recommend their own services first? Any other business would!

      Reply
    • Cpm 04/01/13 #

      Yes the ads are well targeted, but at the end of the day the business owner is paying to have their site placed at the top of the SERP.

      You may well be able to distinguish visually between the cream background of an Adword ad and the white background of an organic search result, however that white/cream contrast fails AA and AAA accessibility compliance – in plain English that means users with visual impairments (bear in mind up to 12.5% of adult males are colour blind) will not be able to distinguish between those colours, and besides the small “Ad related to” at the top of the Adword ad, they will have no way of distinguishing between an organic search result and a paid-for ad.

      Reply

Add New Comment