Thats what ye get for expensive slow broadband and blocking the pirate bay

Are they not pleasing their customers then?….now that’s a revelation customer satisfaction linked to revenue…..

It took me 3 weeks to join Meteor. Their customer service is shocking .

When I left them to move to UPC they really sunk to a new low, the guy on the phone said that even in a power cut the land line phone will work in case of emergencies. That is correct but I told him in 14 years living here there was only one power and there were 3 mobile phones in the house!

This is pretty funny… Mainly in the context of the inane meteor pop up ad that keeps coming up on the journal app. Clearly they’re not winning any customers from it…

“Eircom will do more to fight for, retain existing customers and even win back former customers,” he said.”

Yeah,I wouldn’t bother to be honest.I can’t think of one positive thing to say about this company ???
I had an Eircom rep call into me a while back.The first think I asked him was “Do Eircom still charge a line rental fee? To which he said they did.Conversion went down hill after this.I informed him I had a 30mb line(at the time)with UPC.He told me he designed websites and an 8mb was more than enough and I didn’t need a line that fast.So I asked him did it make sense for me to downgrade my line,for the same price as well as pay a line rental fee on top of that ??? Then he left!!!

If this is the level of intelligence in Eircom,it is any wonder they are losing so much money!!!!

Doomed company the minute there monopoly was taken away, they ripped the public off for years in the late 90′s early 00′s with 1p a min dial-up internet, even now there no conjestion 8mb broadband product is a joke when UPC can offer customers in certain area’s 150mb cable connections.

But what about their amazing study hub? For the love of god would somebody think of the children!!!!

Enough with the sarcasm though, one of my mates did a speed test once and was getting a dl speed of 0.37mb, their bb is a joke. UPC vs eircom tho is the equivalent of a drag race between a Lada and a Bugatti veyron.

I laugh every time I see the eircom ad, the dad is so condescending its comical!

Doesn’t surprise me. I run an IT management company. Their quality of broadband is pathetic. Its reliability is extremely poor. Their customer support is best quoted as ignorant arrogant and incompetent. I move an average of 3 business a week away from eircom every week at this stage.

Joke of a company €54 a month for broadband. I don’t want stupid studyhub or music or a stupid landline phone with free calls that I don’t use. All I f’n want is BROADBAND & all I want to pay is €20 max per month!

The sooner 4G LTE comes and eliminates these dinosaurs from the market the better!

Eircom are a joke! I had ” next gen broadband ” with them for a year, was told my line supports 25mb so that’s what I paid for, every speed test I did I was getting 4-6mb. When I called they said they will drop my price but I had to pay to change package etc. 3 months after leaving them they are trying to saddle me with a €500 bill for services that I didn’t receive etc etc. IDIOTS. Needless to say I am now with Digiweb and get 8mb consistently for less money. I can’t wait till UPC extend their broadband services into Enniscorthy area so I can go with them! UPC vs EIRCOM is a non contest! Eircom will consistently lose customers as UPC services grows.

This is what happens when a government sells off a state monopoly and opens the market up. Eircom’s gravy train couldn’t carry all it’s overpaid, under-worked, unionised staff any more.

The share of the company owned by the employees (the ESOT) also voted for every takeover deal that gave them a cash payout regardless of what it meant for the good of the company. Now they own shares worth nothing and that’s all they deserve.
Funny how these union types who cry and whinge about “asset stripping” are soon to be found with their snouts deeper in the trough than anyone else……Is that Karma?

Eircom’s broadband days are over unless they can actually compete with UPC in terms of technology & speed

8mb broadband these days is a joke. its unfortunate for those people who cant get UPC service as of yet

Also in relation to home phones, the younger generation dont bother with a house phone anymore, only another bill to pay!

Just switched over to Vodafone at €29 a month as opposed to Eircom’s €54 a month. I have broken the Eircom’s 12 month contract and can’t wait for them to come looking for a break contract fee, considering Eircom broke the contract day one by promising me 8mb and constantly only delivering 2/3mb. The guy on Vodafone told me that my line could only support up to 5mb and that Ercom should have told me that day one. Bunch of incompetent muppets. Looks like most of the country are voting with their feet and walking away from Eircom.

No surprise really their broadband price plans are a rip off

Voting over. Eircom, you are the weakest link.. Goodbye!

wheres fibre broadband eircom?still on 3mb,sky will be the final nail in eircoms coffin

Their line rental fees for landline phones are a joke compared to what UPC charge for the equivalent.

3 were interested in puchasing Eircom for 2 Billion there recently. Maybe they might place a new bid.

3 weeks to get the phone line connected to d house when someone finally came he left after 10 min to get cable from the store , when I inquire about getting broad band I got laughed at cose we are in a ” rural area ”
Got a modem from 3 does wifi also and work pretty well oh yeah I got ” free movies ” “freer music ” for 19€9/month and yes it’s uncongested no study hub ! Ok we re done

It doesn’t surprise me. I am literally on the phone with them wanting to charge me 150 euro for an engineer to call out and improve their service. Shower of @£&)#^^

The mess that is Eircom thank Mary ORourke.

Bought EIRCOM BB for in 2010.
Promised up to MBs.
Got less than 1.
Couldn’t even watch YouTube.
Customer support foreign national suggested the problem might be too much electrical interference from toasters, microwaves etc. FFS!!!
Had to get UPC in to have broadband,
EIRCOM had me by the shorts however on a one year contract.
Had to pay them for a year without them providing a service.
Took an age to get rid of eircom them even after 12 months – not acknowledging written cancelation etc.
Never, ever, ever will I go near that company.
The biggest bunch of c u next Tuesdays ever!!!

I was with ifa telcom good company to deal with but I wanted more than the so called 1mbs of speed. I was so stupid to believe the “get up to 8mbs of speed” what a mistake 1 customer service is well I could not type a comment on that dept.2 the complains dept. don’t know how to answer a phone that is because the customer is broken down by the customer service dept. and hence nobody rings that dept 3 the Tec dept. well are trained to lie to you but if you push them enough they will talk the truth and that is that the majority of people in Ireland cannot get more than 1mb of speed into there home because the cable on your property is only able to handle 1mb go out on the public rd. and eircom will give you 24mbs of speed. long story short I got out of my 12 month contract got money back from eircom and left them after 6 months the day I disconnected my landline I got a call from eircom pleading with me not to leave and that they would give me free landline if I stayed with them. I said no and proceeded to disconnect the landline that was the best day of my life I am now with Nova networks in cork I get 8mbs and wireless phone for less than eircom with a great back up service

company is a joke on the state , ripped off the tax payer for years and the current joke is social welfare dept pays circa 30% of all line rentals.
politicians buying votes

That’s so funny they rang me last week to say my bill of 50€ was two days overdue.

No wonder when 3/4 of the countries landlines are not suitable for broadband , I have been recently told that we will never have landline broadband so buy buy landline.

Eircom rang me recently trying to get me to go back. Offered me next gen BB. I double checked with Vodafone & guess what…..it’s still not available!!!
Eircom rep got some hop; in saying that Vodafone couldn’t get away quick enough when I enquired about enhanced broadband

My neighbours have fixed line broadband but eircom can’t be bothered putting a proper line to my house, only a carrier line so I am paying for a landline for the phone and to 3 for a dodgy NBS ‘broadband’ , it’s a complete joke.

Best broadband I saw in Dublin was Magnet then UPC. There are couple other good I heard of too, but not as speedy as these two. I also have Eircom line in the office and works perfect, speed is always at max no downtimes etc. So I suppose eircom experience depends where you live and what is the condition of the wires linked up to your estate.

what??? But they have 8mb BB!!