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Dublin: 11 °C Wednesday 19 June, 2013

customers

# customers - Friday 7 June, 2013

Concerns about short notice given to Irish Rail customers over backcharges

Did you think you had taken that train for free?

# customers - Wednesday 15 May, 2013

From TheJournal.ie 50 jobs lost as Citi Bank announce Waterford office closure Jobswatch

50 jobs lost as Citi Bank announce Waterford office closure

The Waterford branch will close by the end of the year.

# customers - Friday 19 April, 2013

Consumers shopping more often to hunt for bargains

Retailers say customers are buying less branded products and are shopping around more.

# customers - Saturday 16 February, 2013

Tesco chief outlines changes after horsemeat scandal

The company is to introduce new testing – but assured its customers that the changes won’t mean more expensive products.

# customers - Thursday 14 February, 2013

UPC says it now has over one million subscribers in Ireland UPC

UPC says it now has over one million subscribers in Ireland

The broadband, phone and TV provider had strong growth in 2012 with a nearly 50 per cent increase in phone customers.

# customers - Tuesday 12 February, 2013

Aer Arann announces new routes, 16% rise in passenger numbers

The airline said it has completed a successful restructuring programme which signals a “new beginning” for the company.

# customers - Monday 28 January, 2013

Ryanair reports profits of €18m in third quarter of 2012

A survey conducted by the airline shows 87 per cent of customers were satisfied or very satisfied with their flight.

# customers - Friday 21 December, 2012

Over 75 per cent of people do their Christmas shopping at work

A new survey also showed that only 9 per cent of people will buy Irish this festive season.

# customers - Friday 7 December, 2012

Netflix faces US penalty for CEO Facebook comments

Hastings posted a comments that said customers were spending around a billion hours per month watching Netflix

# customers - Friday 19 October, 2012

From TheJournal.ie Forgetful taxi customers leave phones, keys and even shoes behind Featherheads

Forgetful taxi customers leave phones, keys and even shoes behind

A new survey also revealed 55 per cent of people like their drivers to have the chats with them on topics like the economy, sports and politics.

# customers - Friday 7 September, 2012

From TheJournal.ie Electric Ireland announces electricity and gas price increases Energy

Electric Ireland announces electricity and gas price increases

Not good news for the company’s 1.3 million customers, 60,000 of whom also get their gas from Electric Ireland.

# customers - Thursday 23 August, 2012

From TheJournal.ie Aer Lingus clarifies new bag rules Aer Lingus

Aer Lingus clarifies new bag rules

The airline has said that customers can bring a single piece of cabin baggage with them – but also a handbag or other specific bags.

# customers - Friday 10 August, 2012

High Court approves €1.2m interim payout to Home Payments customers

The company had approximately €2.1 million in its accounts when it went into liquidation last year, and owed in the region of €6.7 million to customers.

# customers - Saturday 4 August, 2012

Ulster Bank says ‘normal service resumed’ for most customers

Banking group Royal Bank of Scotland said the cost of cleaning up the Ulster Bank technical ‘glitch’ – including redress to customers – would cost stg£28m (€35.5m).

# customers - Friday 27 July, 2012

From TheJournal.ie The 5 at 5: Friday Take 5

The 5 at 5: Friday

5 minutes, 5 stories, 5 o’clock…

# customers - Monday 23 July, 2012

From TheJournal.ie Quarter of civil servants heard colleagues make racist comments Racism

Quarter of civil servants heard colleagues make racist comments

A new survey also showed that 60 per cent of staff did not know if their department offers training dealing with anti-racism and intercultural issues.

# customers - Sunday 8 July, 2012

From TheJournal.ie A dozen Ulster Bank branches open today Ulster Bank

A dozen Ulster Bank branches open today

The bank says that many customers should see an improved position on their accounts today.

# customers - Friday 6 July, 2012

From TheJournal.ie Ulster Bank: some customers may be waiting another week for normal service Ulster Bank

Ulster Bank: some customers may be waiting another week for normal service

Some customers have found meanwhile that transactions have been processed twice on their accounts.

# customers - Tuesday 26 June, 2012

Rate of cross-border shopping falls Shopping This post contains a poll

Rate of cross-border shopping falls

The amount of people buying groceries has dropped slightly – but alcohol sales are up.

# customers - Monday 25 June, 2012

From TheJournal.ie Central Bank ‘pressing Ulster Bank to resolve situation’ Ulster Bank

Central Bank ‘pressing Ulster Bank to resolve situation’

The Central Bank has said it is pressing the bank to ensure that customers are treated fairly as it tries to resolve the current situation.

# customers - Saturday 23 June, 2012

From TheJournal.ie Some Ulster Bank branches remain open today as problems continue Gremlins

Some Ulster Bank branches remain open today as problems continue

One TD has warned that the problems at the bank could turn into a ‘more serious crisis’ if it is not fully resolved in the next 48 hours.

# customers - Tuesday 1 May, 2012

From TheJournal.ie Good news for mortgage customers: PTSB to cut interest rate Mortgages

Good news for mortgage customers: PTSB to cut interest rate

The bank announced this afternoon it is cutting its interest rate to move closer in line with competitors.

# customers - Monday 23 April, 2012

From TheJournal.ie Column: Vodafone pair were idiots – but they don’t need a kicking from us Opinion

Column: Vodafone pair were idiots – but they don’t need a kicking from us

Customer service is a tough job, writes Lisa McInerney, but what seemed to rile people most about the disrespectful Vodafone reps was they didn’t count their blessings for having a job. Is that fair?

# customers - Thursday 19 April, 2012

Bank of Ireland introduces new mortgage options

The bank has launched two new options – Trade Up Negative Equity and Trade Down Negative Equity – that will allow greater numbers of customers in negative equity to move home.

# customers - Thursday 23 February, 2012

UPC reports record growth in service subscriptions UPC

UPC reports record growth in service subscriptions

The company saw a 68 per cent growth in home phone customers in 2011 – and now has 255,400 broadband customers.

# customers - Thursday 29 December, 2011

From TheJournal.ie Retailers pessimistic about 2012, says IBEC Retail

Retailers pessimistic about 2012, says IBEC

Despite positive sales this Christmas, retailers are “pessimistic” about the year ahead, says Retail Ireland, which describes their overall mood as “grim”.

# customers - Tuesday 20 December, 2011

From TheJournal.ie WiFi to be rolled out at Dublin Airport WiFi

WiFi to be rolled out at Dublin Airport

eircom has partnered with the Dublin Airport Authority to roll out eircom WiFiHub in Dublin airport, which can be accessed by millions of passengers every year.

# customers - Tuesday 13 December, 2011

From TheJournal.ie Taoiseach urges banks to pass on interest rate cut Bankers

Taoiseach urges banks to pass on interest rate cut

The ECB has announced a cut in interest rates – but AIB, Ulster Bank and National Irish Bank have all said they won’t pass on the cut to mortgage customers.

# customers - Friday 25 November, 2011

From TheJournal.ie High retail rents costing jobs, say stores Jobs

High retail rents costing jobs, say stores

High rents for retail stores are costing jobs, company owners have said. A review by Retail Excellence Ireland said that rents were reduced by nearly 4 per cent over a two-year period, while 50,000 jobs were lost in the sector.

# customers - Wednesday 19 October, 2011

From TheJournal.ie The 9 at 9: Wednesday 9 At 9 This post contains videos

The 9 at 9: Wednesday

Nine things to know this morning…

# customers - Friday 15 July, 2011

What is Ireland’s friendliest business?

Young entrepreneurs federation launches search for Irish companies who go the extra mile for customers.