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Dublin: 12 °C Saturday 25 May, 2013

Careers clinic: Should I send a thank you letter after a job rejection?

You’ve done the interview but you miss out on the job. Should you consider writing a thank you letter to leave behind a good impression in case a future opportunity arises? Liam Horan reports.

And before anyone leaves a comment, yes, this is a British post box. But the dog was too cute not to use it...
And before anyone leaves a comment, yes, this is a British post box. But the dog was too cute not to use it...
Image: Matt Faber/PA Wire

YOU’VE DONE THE job interview, felt you’ve given a good account of yourself, and allowed your hopes to rise – and then, like a thief in the night, the dreaded Dear John letter or email arrives.

“It’s not you, it’s me”, is no consolation.

That can be a devastating moment, particularly in the current economic climate where opportunities are rarer than heretofore. It can be difficult to believe that something can be salvaged from that moment.

What about writing to the company to thank them for the opportunity to compete for the job?

Today, I carried out a straw poll among 12 managers, recruiters and employers, to get their opinions. Ten of the 12 said they could not recall ever receiving a thank you note from an unsuccessful candidate.

One of the two who has received such letters said “it has happened, but rarely enough. That said, it has increased in the last two years, possibly due to people re-applying for jobs for which they were previously unsuccessful.”

The other said thank you letters impressed her to “a certain extent, but not enough to change my mind on the decision.”

I asked all 12 how they would react to such a note arriving on their desk or inbox.

Would it annoy them? Or impress them? Here’s what they said:

National manager in a food processing business (never received one):

I would be impressed and it certainly would not annoy me. It would leave a marker of the person in your mind for future reference, however unlikely it might be that our paths would cross again.

Entrepreneur, owner of a successful consumer business (never received one):

I’m not sure if I’d be impressed by it but it certainly wouldn’t have a negative impact.  In general, it couldn’t do any harm to send such a note.  The phase ‘’If you leave on good terms, you can always go back’’ comes to mind.

Newspaper editor (never received one):

It would impress me, if written in a manner which was not clearly excessive or sycophantic.

Production manager in a multi-national organisation (never received one):

It would not annoy me. I would be impressed and think it would reflect positively on the professionalism of the candidate. Anytime we get enquiries after interviews it’s usually where people are asking what they could have done better, where they fell down, and the like.  This is very sensitive ground in the present day with so much legislation and rights to information that employers are very sensitive about discussing anything to do with the process with unsuccessful candidates.

Retired major shareholder in medium-sized business (never received one):

Yes, I would be highly impressed by such a response, and more than that I think it would have been a great exercise for the candidate to have undertaken as they tried to build interview experience. After all, interviews (successful or otherwise) should be used as a research tool to get you to where you want to go.

Former insurance company owner and auctioneer (never received one):

I would be very impressed if it happened. It would be courteous, show initiative and no doubt any employer would probably file their CV in case of future openings.

Senior accountant in multi-national organisation (never received one):

It would not make any impression, either good or bad.

HR Manager in Multi-national medical devices company (has received thank you letters):

When I have received such a gesture, I have been impressed with the professionalism.  If that person reapplied for a role in the company, that gesture would be taken into account.

Entrepreneur (never received one):

I would just bin it – I can’t see the point.

Owner of small-sized accounting firm (never received one):

We have had on occasion a candidate contact us giving out saying they should have got the job. On our last round of job interviews we rang unsuccessful candidates to inform them that they had not got the job. Of the seven unsuccessful candidates only one queried why they had not got the job.

We would be pleased with the gesture of a thank you note and it would definitely be a plus if a job came up in the future. It would show professionalism and an appreciation of detail.

Professional recruiter, with experience of recruiting across a wide range of sectors (never received one):

It would annoy me.

HR Manager in a multi-national company (has received thank you letters):

A thank you letter impresses me to a certain extent, but not enough to change my mind on the decision.

Liam Horan of www.SliNuaCareers.com is the Journal’s resident careers writer and he’s always keen to hear your stories or ideas for articles. To obtain your free Career Resource Pack from Sli Nua Careers, simply go here. Sli Nua Careers have offices in Dublin, Galway and Ballinrobe, Co Mayo, and provide CV preparation, interview training and mock interview services.

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Comments (21 Comments)

  • Paul 23/06/12 #

    I would imagine most employers wouldn’t give a sh1t seeing as they can hardly be bothered to reply to application letters in the first place!

    Reply
    • Don’t bother, if such a thanks letter Arrived my HR in my company it would go it the bin. Once you are rejected its over. Move on, don’t waste time and a stamp with such a letter, its completely pointless.

      Reply
  • Interesting mix of comments, but the gist is that it is not required. I’m sure that these letters would end up in the bin, not out of badness just cause there is no reason to keep them on file. Best advice is to prepare for the next interview and look back at what went wrong with the previous interview.

    Reply
  • Why waste your time ?….you already wasted enough time applying in the first place….I got so sick of the whole game I decided to work for myself …exhausting but smart decision

    Reply
  • The one major thing this article assumes is that you got an official rejection. Most of the time nowadays you just hear nothing back from recruiters or agencies.

    Reply
    • Very truth they usually don’t bother letting you know at all so there is no option for sending thanks letter even if you wanted lol. They probably more often let know the people who applied for good jobs / senior posts. So again reality verifies bull…about equality and all being the same :)

      Reply
  • Leah 23/06/12 #

    I’ve only ever received rejection via email, and have replied thank you for your time or something similar. Not sure of I’d bother of they phoned or wrote me a letter.

    Reply
  • WAIT…. You get a ‘no thank you’ letter? I’m told the industry trend these days is that unsuitable candidates aren’t worth the printing costs…

    Reply
  • If it were me I’d send them a commiseration letter for them missing out on a work machine like me:)

    Reply
  • E D 23/06/12 #

    what a lick-arse waste of time

    Reply
  • Actually, in my current job, I’d applied for a position earlier, was rejected, sent an email and actually got the next position I applied for with them.

    Taking ten minutes to write an email can’t hurt.

    Reply
  • Had to look twice at the header on this article, Bizzare notion quite frankly and all the more bizzare when it is abundantly clear few if any potential employers bother their arses to respond to candidates. Indeed the most offending sector are recruitment agencies and one wonders what is the point of these companies or perhaps how it is they actually turn a profit. Sadly there is well documented evidence that many, many employers have the common deceny to respond to candidates, even those who have actually attended interviews. I am sure most intellectual candidates would respond in kind and diplomatically to a PFO without having to be advised to do so.

    Reply
  • Waste of time. Once they turn you down then in my work HR very unlikely would notice anything you write to them back – I mean with any long running benefits. And this is because there are too many people now looking for job out there, they quickly move onto next candidate, spoilt with choice. When unemployment used to be 3% not 15% like now such letter probably could win you something alright.

    Reply
  • I got my current job as a result of sending a “Thank you for considering me” email.
    The selector had just received notification from the candidate she originally selected that they wouldn’t be taking up the position when my email came in. She responded immediately to offer it to me instead.

    Reply
  • Most companies won’t make contact you to inform you that you’re application was unsuccessful, even if you did want to waste your time sending such a response

    Reply
  • Jaysus, if we could get the rabble rousers on here applying for jobs first, then we can worry about whether or not to have them send out thank you letters if they don’t get it.

    Priorities people!

    Reply
  • i always try to get feedback after a rejection letter/phonecall/email. in the majority of my experiences the feedback was useful but sometimes it highlights the bias of the employer. I’ve been given excuses such as I went to the “wrong” college, they were looking for a more “gender suitable” person (aka a woman) and they wanted a “local” south dublin person (excluding SW dublin i’d imagine).

    Reply
  • of course you send a letter peeps, just dont forget to include a nice spattering of fresh dogshit.

    Reply
  • mcbab 23/06/12 #

    Speaking from experience as an interviewer it is a good move to send a thank you letter. It does not go unnoticed.

    Reply

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